Onit Documentation

Support in Unity

by Michael Nadeau Updated on

You can get support in Unity through two separate links:

  • The ? link in the upper-right-hand corner next to the profile icon
  • The Support link on the left-hand menu

Either one will open the Onit Support Assistant. 

Onit's Support Assistant provides users with AI-powered chat support. This chat quickly answers basic how-to questions about Unity. It also supports multiple languages, so users can receive help in their preferred language.

Here's how to use the Onit Support Assistant in Unity.

  1. The Support Assistant will appear on the screen. Type your question in the "Ask a question" field at the bottom, then click Next.
  2. The Support Assistant will find an answer in the knowledge base.

Reminder: The Support Assistant supports multiple languages. Ask your question in your preferred language, and you'll receive an answer in that language.

You can also click the paperclip icon to upload a file to the Support Assistant.

NOTE: If the Support Assistant can't answer your question, it will create a support ticket so you can get additional help. 

 

 

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