Go to Settings > Custom Labels to further customize Unity based on your organization's needs. Admins can do the following from this menu:
- Customize labels for key fields used for allocations and other data capture (i.e., Cost Code, Legal Entity, and Matter Group)
- Set a default matter template for new matter creation (users can select a different template as needed)
- Add custom contact roles for use on matter and vendor records (these are for informational purposes only)
- Change the order of allocatable custom attribute lists for allocations setup on matter templates & matters
Update Labels for Key Fields
From the System Configuration tab, you can customize the default field labels to match your organization's terminology for the following:
- Cost Codes (e.g., some organizations use the term Charge Number or Billing Codes)
- Legal Entities (e.g., some organizations use the term Company or Business Entity)
- Matter Group (e.g., some organizations use the term Practice Area or Practice Group)
Click on the values under Plural and Singular to modify the labels and then click the checkmark.
Set a Default Matter Template
From the System Configuration tab, click under System Default Template to choose the matter template that should auto-populate when users are creating new matters. Click on the checkmark to save your change.
NOTE: Users can choose a different matter template from the dropdown field. Click here for additional information on matter creation.
Add Custom Contact Roles
[come back to this section]
Allocatable Attribute Order
The Allocatable Attribute Order tab displays the built-in allocatable system attributes (i.e., Legal Entity and Cost Code), along with any custom attribute lists that have been: 1) marked as allocatable and 2) scoped to matters.
Use the drag-and-drop handles on the left to change their order. This will impact how they are displayed under the Allocations sections of the matter template form and any matter records (see image below).



