Onit Documentation

Common Invoice Errors

by Michael Nadeau Updated on

Here's a guide to common invoice errors and how to correct them.

The error: A timekeeper rate is not approved.

There are two possible reasons for this:

  • The approved rate has an effective date that does not cover the line items associated with that timekeeper. To resolve this, create a timekeeper rate with the necessary effective date. 
  • The timekeeper IDs on the line items in the invoice are for timekeepers with a different ID than the one that has the approved rates. To resolve this, resubmit the invoice with the correct timekeepers.


 

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Unity ELM End User Guides

Getting Started with Unity ELM 14
Financials in Unity ELM 1
Matters in Unity ELM 7
Invoices in Unity ELM 13
Accruals in Unity ELM 2
Vendors in Unity ELM 7
Budgets in Unity ELM 5
Calendar in Unity ELM 2
Tasks in Unity ELM 2
Timekeepers in Unity ELM 5
Reporting in Unity ELM 10
Admin Settings in Unity ELM 33
Bulk Actions Tool in Unity ELM 3
Rule Management in Unity ELM 4
Integrations & Add-Ons for Unity ELM 6
DaaS (Data as a Service) for Unity ELM 1

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