Onit Documentation

Common Invoice Errors

by Michael Nadeau Updated on

Here's a guide to common invoice errors (and how to correct them).

The error: A timekeeper rate is unapproved.

There could be two reasons for this:

  • The approved rate has an effective date that does not cover the line items associated with that timekeeper. To resolve, create a timekeeper rate with the necessary effective date. 
  • The timekeeper IDs on the line items in the invoice are for timekeepers with a different ID that the one that has the approved rates. To resolve, resubmit the invoice with correct timekeepers.


 

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Unity ELM End User Guides

Getting Started with Unity ELM 12
Financials in Unity ELM 1
Matters in Unity ELM 4
Invoices in Unity ELM 9
Accruals in Unity ELM 2
Vendors in Unity ELM 7
Budgets in Unity ELM 5
Calendar in Unity ELM 2
Tasks in Unity ELM 2
Timekeepers in Unity ELM 4
Reporting in Unity ELM 8
Admin Settings in Unity ELM 30
Bulk Actions Tool in Unity ELM 3
Rule Management in Unity ELM 4
Integrations & Add-Ons for Unity ELM 6
DaaS (Data as a Service) for Unity ELM 1

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