Onit Documentation

Voiding a Disputed Client Timekeeper Rate in Counsel Exchange

by Michael Nadeau Updated on

Here's how to void a disputed client timekeeper rate in Counsel Exchange:

  1. The billing contact for your firm will receive an email notification if a timekeeper rate is disputed by your client.

     

  2. Select your desired client in Counsel Exchange and click on "Timekeeper Rates" in the left-hand side menu. 
  3. Click on the "Disputed" rates tab and open the name of the timekeeper with the disputed rate you want to void.
  4. Click "Mark as Void" on the timekeeper rate page. 

     

 

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