The Matter Updates role can be assigned by your client or an admin from your firm. Admins can follow the instructions in this article to grant or revoke these permissions.
Here's how to set Matter Updates permissions in Counsel Exchange:
- In the standard client view, open the left-hand side "Settings" menu and click on "Roles and Permissions."
- The Roles & Permissions screen will appear.
- The User menu will appear.
Check or uncheck the Matter Updates box and hit Save to save your changes or Cancel to back out.

NOTE: Assigning the Matter Updates role only applies to the client you are currently viewing. If the user requires these permissions for a different client in Counsel Exchange, select your client from the top menu and repeat the steps above.
Once this role is assigned, the user will be able to see the Updates tab in matters for this client and will be add updates that are visible to the client.

