Onit Documentation

BillingPoint FAQs

by Michael Nadeau Updated on

This resource contains some common Frequently Asked Questions — and answers— we see from our users. 

FAQ Directory

Does BillingPoint have a customer-facing API?

It does not; as a result, we do not have API documentation to share. 

How can you change a fee arrangement for a Billing Authorization Request?

Vendors do not update fee arrangements on matters. Fee Arrangements are set by the customer and not the vendor. If a fee arrangement needs to be updated, the vendor must request an update from the customer, and the customer must take the necessary actions. 

How can I update the administrators in a BillingPoint account?

You can find directions on updating the administrators here

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